TERMS OF USE

Lumaeras™ is owned and operated by Hangzhou Manchang Technology Co., Ltd.
Legal Representative: Kong Zhou | Customer Support: service@lumaeras.com | Business Address: Room 102, Block A, Building C, No. 958 Xixi Road, Liuxia Subdistrict, Xihu District, Hangzhou City, Zhejiang Province, China

These Terms of Use apply to access to and use of the Lumaeras™ website, its content, features, product information, and customer-facing services.

Visitors may use the website for legitimate personal shopping, product research, order management, customer support, and other lawful purposes offered through the site.

Users must not intentionally interfere with website security, attempt unauthorized access, introduce malicious software, misuse automated systems, impersonate another person, submit knowingly false information, or use the website in connection with unlawful activity.

Product photographs, written descriptions, branding, layouts, graphics, and other original website materials may be protected by applicable intellectual property rights. Website access does not grant permission to reproduce or commercially exploit protected content except where authorized by law or by the relevant rights holder.

Links or services provided by independent third parties may be subject to their own terms and practices. Lumaeras™ does not control every independent third-party website or service.

We may reasonably update website functions, correct errors, maintain security, or revise content where necessary for store operation. Material policy changes will be reflected in the applicable policy page.

These Terms of Use should be read together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Terms and Conditions.

Nothing in these Terms of Use is intended to limit mandatory rights available to consumers under applicable law.

Website-related questions may be submitted to service@lumaeras.com and are generally reviewed within 3 business days.